Great Research curated by Colette Kolenda powered by Learners

LIVE

Thanks for joining us for UXRConf 2023! You can find all the video recordings here. See you next year!

Tuesday February 6. 9:30am – 3:30pm PST.

Remote and The Midway, San Francisco.

Being great at research is about more than just methods.

There’s so much work around the work that’s required to set research up for success, like navigating executive relationships, setting up long-term learning programs and understanding business initiatives.

This one day event, designed and curated by the one and only Colette Kolenda, is targeted towards senior researchers and managers who want to make research, not just researchers, successful at their company.

All scheduled times are in PST

9:00 am - 9:30 am

Doors Open

9:30 am - 9:45 am

Welcome and Introductions

Colette Kolenda Research Leader at Ex-Spotify

9:45 am - 10:15 am

Evolving UXR for Greater Impact

There's no doubt UX Research is going through a transition period right now. But where are we transitioning from, and where are we moving to? In this talk, Judd shares his vision for how research can elevate its impact and deliver real impact for the teams and organizations we're a part of.

Judd Antin Research Leader at Ex-Airbnb

10:15 am - 10:45 am

Hypothesis-Driven Innovation: From insights to outcomes

One of the inherent challenges with research is the disconnect between the insights we generate and the impact of those insights on the metrics by which products and businesses are measured. In this talk, Christelle unpacks how you can use techniques from behavioural insights to design experiments that strengthen the causal relationship between research and business impact.

Christelle Ngnoumen, PhD AVP of Behavioral Science Research at Voya Financial

10:45 am - 11:00 am

Break

11:00 am - 11:30 am

Building a Scalable Revenue Engine with Research

As economic headwinds accelerate, the need to generate revenue growth is becoming more and more urgent for most businesses. What role can research play in improving the financial future of the organizations we're a part of? According to Claudia, a pretty big one.

Claudia Natasia Head of Product at CloseFactor

11:30 am - 12:00 pm

Unlocking Potential: Strategic cross-training to transform research teams

As research teams change, the burden of research will end up distributed across a wider range of people, both researchers and non-researchers alike. How can we empower our entire team to develop the right skills to widen the range of projects we're capable of doing? Watch as Josh explores this very question.

Josh Williams Director of UX Research at Indeed.com

12:15 pm - 1:30 pm

Lunch Break

1:30 pm - 2:00 pm

Executive Presence: Stories and lessons learned conducting research with the C-Suite

Most of us are focused on tactical research to improve the products and services our organizations ship to market. But, product teams aren't the only ones who need research. In his talk, Andy unpacks what it's like doing research for executive and board-level stakeholders.

Andy Warr Director of Portfolio Research and Insights at Dropbox

2:00 pm - 2:30 pm

Impact-Driven User Research: Breaking Barriers and Driving Value

When Nizar joined Snowflake as the company’s first user researcher, there were questions about the role of user research in driving product impact and business value. Fast forward to today, and the user research team is one of Snowflake’s fastest growing teams; expanding tenfold and playing a critical role in driving key product decisions. In this talk, Nizar discusses the driving principles and lessons learned throughout the journey of turning skeptics into the loudest advocates, and provides an unfiltered perspective on where the field of user research is headed next.

Nizar Saqqar Head of User Research at Snowflake

2:30 pm - 2:45 pm

Break

2:45 pm - 3:15 pm

Your Attention Please: Tips for research communication

If an insight is generated by a researcher, but no stakeholder is around to absorb it, does it really make an impact? Communicating new learnings with colleagues has long been a challenge for researchers. Lucky for us, George is one of the best at exactly that. In this talk, George walks you through some of his most trusted tactics for successfully communicating research insights.

George Murphy Research Manager at Airbnb

3:15 pm - 3:30 pm

Wrap Up and Final Thoughts

Colette Kolenda Research Leader at Ex-Spotify

3:30 pm - 6:00 pm

Research Happy Hour

11:45 am - 12:00 pm

Talk Debrief

with Lauren Ruben, Henrik Mattsson, Hannah Barbosa and Kyle Osborne

12:00 pm - 12:45 pm

Break With DJ Adubz

12:45 pm - 1:00 pm

Monetization Research

Monetization research is a fast way to unlock product growth, and it’s much more than pricing and paywalls. Let’s talk about guidelines and guardrails to apply these learnings end-to-end.

Jordan Ross Sr. UX Researcher at Adobe

1:05 pm - 1:20 pm

Roadmapping Your Way To Research Success

A research plan is not the same thing as a research roadmap. You need both. Let’s talk about how to create a roadmap that partners with product, speaks to leadership and ensures the career growth of you and your team.

Paige Bennett Sr. User Research Manager at Affirm

1:25 pm - 1:40 pm

Talk Debrief

with Jordan Ross, Ned Dwyer, Paige Bennett, Sonia Garibaldi and Kyle Osborne

1:40 pm - 2:25 pm

Break With DJ Adubz

2:25 pm - 2:45 pm

Levers To Drive Business Impact As A Research Leader

The value of research within a company is its ability to unlock business growth. Research leaders have a unique and critical role to play in this process.

Louise Beryl Interim Head of Research at Figma

2:50 pm - 3:05 pm

Building A Values Aligned Research Career

As researchers, we have the tools to understand people, but how often do we use them to gain insight into ourselves? It’s time to use our skills to shift how we think about our careers, exploring the values that motivate us and steps we can take to find meaning and fulfillment in our day-to-day work.

Heather Breslow UX Research Manager at Google

3:10 pm - 3:25 pm

Talk Debrief

with Louise Beryl, Erin May, Heather Breslow, Julie Norvaisas and Kyle Osborne

11:00 am - 11:15 am

How AI Models Will Change UX Research

We’ve all played around with ChatGPT, and it’s left quite a bit to be desired as a research tool. What will the next generation of AI tools look like, and how will they change the way we do research?

Savina Hawkins Sr. UX Researcher

11:15 am - 11:30 am

Too Many Tools?

There’s been tremendous growth in research tooling over the last few years, but has that growth eroded our ability to think like researchers?

Josh Williams Director of UX Research at Indeed

11:30 am - 11:40 am

Talk Debrief

with Savina Hawkins, Henrik Mattsson, Josh Williams and Kyle Osborne

11:40 am - 12:45 pm

Break With DJ Adubz

12:45 pm - 1:00 pm

Addition By Subtraction

Typically research focuses on adding things to improve the value to our customers, but what about creating value for users by taking away?

Emily Wurgler Group Manager, User Experience Research at Peapod Digital Labs

1:05 pm - 1:20 pm

Garbage In, Garbage Out? Getting Good At Data Collection

We spend huge amounts of time generating original qualitative research. How do we make sure the information we gather is sound enough to build on?

Rachel Carmen Ceasar UX Researcher and Owner at Culture of Health+Tech Consulting

1:25 pm - 1:40 pm

Talk Debrief

with Emily Wurgler, Kate Monica, Rachel Carmen Ceasar, Jonathan Widawski and Kyle Osborne

1:40 pm - 2:25 pm

Break With DJ Adubz

2:25 pm - 2:40 pm

Research In Low-Income Communities

Doing research in low-income communities is both important and particularly challenging. How might we mitigate some of the significant disparities between us and researchers and these communities in order to learn how to build products and services that better serve them?

Daniela Matos UX Researcher at Nubank

2:40 pm - 2:55 pm

Researching Personality In Automation

Automation is part of almost every product and service we use, from chat bots to email campaigns to robots. How do we ensure that we’re measuring the full breath of users’ interactions with these systems, and that they’re creating the right emotional experience for the context they’re in?

Lauren Stern Director of Global Insights at iRobot

3:00 pm - 3:10 pm

Talk Debrief

with Daniela Matos, Shirin Joushanpoosh, Lauren Stern, Oren Friedman and Kyle Osborne

Thinking about applying to speak at UXRConf 23? You should. We encourage everyone, especially first-time speakers and early career researchers, to put forward their best ideas.

Quick Facts

Here are some things you should know before applying to speak at UXRConf:

We will only be accepting submissions from individual speaker applicants this year, not co-speakers.
Back by popular demand, our team will be hosting three workshops this February to guide you through choosing your talk topic before applying.
All speakers will receive a $1,000 USD honorarium for participating in UXRConf.

A fast and efficient way to submit your speaker application, skip the writing altogether and apply with a short video summarizing your talk idea.

Not ready to share through the app? While the Learners mobile app will be a core part of the UXRConf 23 experience for both  speakers and attendees, we’re also accepting speaker applications through Google Form this year.

Parts of UXRConf 23 will be pre-recorded this year. Instead of shipping film equipment across the world, our team will be hosting two film days late April or early May in Toronto, Canada.

Want to attend? Though tickets are extremely limited, you can join our live studio audience one of four ways.

Event Schedule all times are in PST